Interleave Terms of Use

Effective Date: December 17, 2024

Last Updated: December 23, 2024

Introduction

Welcome to Interleave. These Terms of Use ("Terms," "Terms of Use," or "Agreement") constitute a legally binding agreement between you ("you," "your," or "User") and Interleave ("Interleave," "we," "us," or "our") governing your access to and use of the Interleave mobile application, website, and related services (collectively, the "Services").

PLEASE READ THESE TERMS CAREFULLY BEFORE USING OUR SERVICES. BY CREATING AN ACCOUNT, ACCESSING, OR USING ANY PART OF THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT ACCESS OR USE THE SERVICES.

These Terms include an agreement to resolve disputes through binding arbitration (for users outside the EU, EEA, UK, and Switzerland), which affects your legal rights. Please read Section 15 (Dispute Resolution) carefully.

Table of Contents

1. Acceptance of Terms
2. Eligibility
3. Account Registration and Security
4. Description of Services
5. User Content
6. Partner Linking and Shared Content
7. Artificial Intelligence Features
8. Prohibited Conduct
9. Subscriptions, Payments, and Billing
10. Rights Granted to You
11. Rights Granted to Interleave
12. Third-Party Services and Integrations
13. Privacy
14. Disclaimers
15. Limitation of Liability
16. Indemnification
17. Dispute Resolution
18. Termination
19. Modifications to Terms
20. General Provisions
21. Contact Information

1. Acceptance of Terms

1.1 Agreement to Terms

By accessing or using the Services, you confirm that you:

(a) Have read and understood these Terms;

(b) Agree to be legally bound by these Terms;

(c) Are of legal age and have the legal capacity to enter into a binding contract in your jurisdiction;

(d) Have read and agree to our Privacy Policy, which is incorporated herein by reference; and

(e) Agree to comply with all applicable laws and regulations.

1.2 Additional Terms

Certain features of the Services may be subject to additional terms, guidelines, or policies ("Additional Terms"). Such Additional Terms will be presented to you before you access those features. If there is a conflict between these Terms and any Additional Terms, the Additional Terms shall control with respect to the applicable feature.

1.3 Electronic Agreement

You agree that these Terms constitute an electronic agreement and that your use of the Services constitutes your electronic signature, which has the same legal effect as a handwritten signature.

2. Eligibility

2.1 Age Requirement

You must be at least eighteen (18) years of age to use the Services. By using the Services, you represent and warrant that you are at least 18 years old. We do not knowingly collect or solicit personal information from anyone under the age of 18.

2.2 Legal Capacity

You represent and warrant that you have the legal capacity to enter into this Agreement and to use the Services in accordance with these Terms.

2.3 Account Limitations

You may only maintain one (1) active Interleave account at any time. Creating multiple accounts is a violation of these Terms and may result in immediate termination of all accounts.

2.4 Prior Termination

You may not use the Services if you have been previously banned or had your account terminated by Interleave, unless you have received express written permission from Interleave to create a new account.

2.5 Jurisdiction

You may not use the Services if doing so would violate any applicable law or regulation in your jurisdiction, or if you are located in a country that is subject to a U.S. Government embargo or has been designated by the U.S. Government as a "terrorist supporting" country.

3. Account Registration and Security

3.1 Account Creation

To access certain features of the Services, you must create an account by providing accurate, current, and complete information as prompted by the registration process ("Registration Data").

3.2 Accuracy of Information

You agree to:

(a) Provide true, accurate, current, and complete Registration Data;

(b) Maintain and promptly update your Registration Data to keep it accurate, current, and complete;

(c) Not provide any false or misleading information about your identity; and

(d) Not create an account for anyone other than yourself without that person's permission.

3.3 Account Security

You are solely responsible for:

(a) Maintaining the confidentiality of your account credentials, including your password;

(b) All activities that occur under your account, whether or not authorized by you;

(c) Immediately notifying Interleave of any unauthorized use of your account or any other breach of security; and

(d) Ensuring that you log out of your account at the end of each session.

3.4 Account Compromise

Interleave will not be liable for any loss or damage arising from your failure to comply with the above requirements. If you believe your account has been compromised, contact us immediately at security@interleave.love.

4. Description of Services

4.1 Overview

Interleave is a relationship companion application designed to help individuals and couples build, maintain, and strengthen their relationships. The Services include, but are not limited to:

(a) Event Tracking: Create and track relationship moments, milestones, and memories;

(b) Check-ins: Record relationship health scores and regular emotional check-ins;

(c) Rituals: Access guided activities designed to foster connection and communication;

(d) Mood Tracking: Monitor individual and shared mood patterns over time;

(e) Partner Linking: Securely connect your account with a partner through verified pairing;

(f) AI-Powered Insights: Receive personalized relationship recommendations and insights powered by artificial intelligence;

(g) Weave Matchmaking: Access our compatibility-focused matchmaking platform (where available);

(h) Calendar Integration: Connect with third-party calendar services for date planning; and

(i) Photo Integration: Import and attach photos from connected services.

4.2 Service Modifications

Interleave reserves the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.

4.3 Service Availability

While we strive to ensure the Services are available at all times, we do not guarantee uninterrupted access. The Services may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

5. User Content

5.1 Definition

"User Content" means any content, materials, or information that you upload, submit, post, transmit, or otherwise make available through the Services, including but not limited to:

(a) Profile information, photographs, and biographical data;

(b) Events, check-ins, mood entries, and journal entries;

(c) Messages, comments, and communications;

(d) Responses to rituals, interview questions, and prompts;

(e) Audio and video recordings; and

(f) Any other content you provide through the Services.

5.2 Ownership

You retain all ownership rights in your User Content. Interleave does not claim ownership of any User Content you submit or make available through the Services.

5.3 Responsibility

You are solely responsible for your User Content and the consequences of posting or publishing it. You represent and warrant that:

(a) You own or have the necessary rights, licenses, consents, and permissions to use and authorize Interleave to use your User Content as described in these Terms;

(b) Your User Content does not violate, misappropriate, or infringe any third party's intellectual property rights, privacy rights, publicity rights, or other legal rights;

(c) Your User Content does not contain any viruses, malware, or other harmful code;

(d) Your User Content is not false, misleading, defamatory, obscene, or otherwise objectionable; and

(e) Your User Content complies with all applicable laws and regulations.

5.4 Content Removal

Interleave reserves the right, but has no obligation, to monitor, review, or remove User Content at our sole discretion. We may remove or disable access to any User Content that we believe violates these Terms or is otherwise harmful or objectionable, without prior notice to you.

5.5 Backup

Interleave is not responsible for backing up your User Content. You are solely responsible for creating and maintaining your own backup copies of your User Content.

6. Partner Linking and Shared Content

6.1 Consent Requirement

The partner linking feature enables two Users to connect their accounts and share certain content and data. Partner linking requires explicit, voluntary consent from both parties. By initiating or accepting a partner link request, you confirm that:

(a) You have freely chosen to link your account with the other User;

(b) You understand that linking will enable the sharing of certain content and data as described in the Services;

(c) You are not being coerced, threatened, or otherwise pressured into linking your account; and

(d) You may unlink your account at any time without penalty.

6.2 Shared Content

When you link accounts with a partner, you may choose to share certain content, including but not limited to:

(a) Check-in scores and mood entries;

(b) Events and calendar items;

(c) Ritual completions and progress; and

(d) Other content as designated in your sharing preferences.

6.3 Partner's Content

You agree to:

(a) Respect your partner's privacy and sharing preferences at all times;

(b) Not share, distribute, or disclose your partner's content to any third party without their express consent;

(c) Not use your partner's content for any purpose other than personal use within the context of your relationship;

(d) Not use the Services to monitor, surveil, stalk, harass, or abuse your partner; and

(e) Immediately cease accessing shared content if your partner revokes their consent or unlinks their account.

6.4 Unlinking

Either party may unlink their account at any time through the account settings. Upon unlinking:

(a) Access to shared content will be revoked immediately;

(b) Each User retains their own account and individually-created content;

(c) Historical relationship data may be retained for each User's personal records, subject to our Privacy Policy; and

(d) Neither party shall be required to provide a reason for unlinking.

6.5 Abuse Reporting

If you experience any form of abuse, harassment, coercion, or misuse of the partner linking feature, please report it immediately through our in-app reporting tools or by contacting support@interleave.love. Interleave takes reports of abuse seriously and may take action including, but not limited to, suspending or terminating the offending User's account.

7. Artificial Intelligence Features

7.1 AI-Powered Services

Interleave utilizes artificial intelligence and machine learning technologies to provide certain features, including but not limited to:

(a) Personalized relationship insights and recommendations;

(b) Mood pattern analysis;

(c) Ritual and activity suggestions;

(d) Conversational assistance;

(e) Compatibility assessments (in Weave matchmaking); and

(f) Content generation and summarization.

7.2 Limitations and Disclaimers

You acknowledge and agree that:

(a) Not Professional Advice: AI-generated content is provided for informational and entertainment purposes only. It is not intended to be, and should not be construed as, professional relationship counseling, therapy, psychological advice, medical advice, legal advice, or any other professional service;

(b) No Guarantee of Accuracy: AI-generated content may contain errors, inaccuracies, or inappropriate suggestions. We do not guarantee the accuracy, completeness, reliability, or suitability of any AI-generated content;

(c) Use at Your Own Risk: You are solely responsible for evaluating and acting upon any AI-generated content. Any reliance you place on AI-generated content is strictly at your own risk;

(d) Seek Professional Help: If you are experiencing relationship difficulties, mental health concerns, or other serious issues, you should seek appropriate professional help from qualified counselors, therapists, or other professionals;

(e) No Liability: Interleave shall not be liable for any actions you take or fail to take based on AI-generated content, or for any outcomes resulting from your use of AI-powered features; and

(f) Continuous Improvement: AI systems are continuously evolving. The performance and outputs of our AI features may change over time as we update and improve our systems.

7.3 AI Training

By using the Services, you acknowledge that your interactions with AI features may be used to improve our AI systems, subject to our Privacy Policy and applicable data protection laws. All such use will be in accordance with appropriate anonymization and data protection measures.

7.4 AI Acceptable Use Policy

You agree not to use the AI features of the Services for any of the following prohibited purposes:

(a) Code Generation or Development: Using the AI to generate, debug, or develop software code, scripts, or applications, or as a coding assistant or development tool;

(b) Model Extraction or Replication: Attempting to extract, replicate, reverse-engineer, or recreate the AI model's behavior, weights, architecture, or training data;

(c) Training Other AI Systems: Using AI-generated outputs to train, fine-tune, or improve other artificial intelligence or machine learning models;

(d) Systematic Knowledge Extraction: Engaging in systematic querying designed to extract comprehensive knowledge, datasets, or information from the AI system beyond normal conversational use;

(e) Prompt Injection or Jailbreaking: Attempting to bypass safety measures, content filters, or usage restrictions through prompt engineering, jailbreaking techniques, or adversarial inputs;

(f) Harmful Content Generation: Using the AI to generate content that:

• Is illegal, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, or invasive of privacy;
• Contains misinformation, disinformation, or deliberately misleading information;
• Promotes violence, self-harm, or dangerous activities;
• Violates intellectual property rights or contains unauthorized copyrighted material;
• Impersonates any person or entity or misrepresents your affiliation;
• Contains malware, viruses, or malicious code;

(g) Professional Services: Using the AI as a substitute for professional services including but not limited to legal advice, medical diagnosis, financial planning, or mental health counseling;

(h) Automated or Bulk Usage: Using automated systems, bots, scripts, or bulk queries to interact with the AI features, or integrating the AI into automated workflows or pipelines;

(i) Commercial Exploitation: Using AI-generated content for commercial purposes, resale, or redistribution without prior written consent from Interleave;

(j) Academic Dishonesty: Using the AI to complete academic assignments, write papers, or engage in any form of academic fraud or plagiarism;

(k) Surveillance or Monitoring: Using the AI to monitor, track, profile, or surveil individuals without their knowledge and consent;

(l) Manipulative or Deceptive Practices: Using the AI to create deepfakes, synthetic media, or content intended to deceive, manipulate, or defraud others.

Violation of this AI Acceptable Use Policy may result in immediate suspension or termination of your access to AI features or your entire account, at Interleave's sole discretion.

8. Prohibited Conduct

8.1 General Prohibitions

You agree not to engage in any of the following prohibited activities:

8.1.1 Illegal Activities

(a) Use the Services for any unlawful purpose or in violation of any applicable local, state, national, or international law or regulation;

(b) Engage in, promote, or facilitate any criminal activity;

(c) Violate any court order or legal obligation.

8.1.2 Harmful Conduct

(a) Harass, abuse, threaten, stalk, intimidate, or bully any other User or person;

(b) Engage in any conduct that is discriminatory, hateful, or promotes violence against any individual or group;

(c) Use the Services to monitor, surveil, or track another person without their knowledge and freely given consent;

(d) Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity;

(e) Solicit personal information from anyone under 18 years of age;

(f) Engage in any form of human trafficking, sexual exploitation, or sex work through the Services.

8.1.3 Harmful Content

(a) Upload, post, or transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable;

(b) Upload, post, or transmit any content that contains sexually explicit material, except as expressly permitted in private communications between consenting adult Users;

(c) Upload, post, or transmit any content depicting violence, gore, or self-harm;

(d) Upload, post, or transmit any content that infringes any patent, trademark, trade secret, copyright, or other intellectual property or proprietary rights of any party.

8.1.4 Service Abuse

(a) Interfere with or disrupt the Services or servers or networks connected to the Services;

(b) Attempt to gain unauthorized access to any portion of the Services, other accounts, computer systems, or networks connected to the Services;

(c) Use any robot, spider, scraper, or other automated means to access the Services for any purpose;

(d) Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Services;

(e) Circumvent, disable, or otherwise interfere with security-related features of the Services;

(f) Upload, post, or transmit any viruses, worms, or other malicious code;

(g) Create multiple accounts or use an account after your account has been terminated;

(h) Use the Services to send spam, chain letters, or other unsolicited communications;

(i) Use the Services for any commercial purpose without Interleave's prior written consent.

8.1.5 Fraud and Deception

(a) Provide false, inaccurate, or misleading information;

(b) Engage in any fraudulent activity, including but not limited to phishing, scamming, or financial fraud;

(c) Submit false or misleading reports about other Users;

(d) Manipulate or artificially inflate engagement metrics.

8.2 Enforcement

Interleave reserves the right to investigate and take appropriate action against anyone who, in our sole discretion, violates this Section, including but not limited to: removing offending content, suspending or terminating accounts, reporting to law enforcement, and pursuing legal action.

9. Subscriptions, Payments, and Billing

9.1 Free and Premium Services

Interleave offers both free and premium subscription tiers. Certain features of the Services are available only to Users who subscribe to a paid subscription plan ("Premium Services").

9.2 Subscription Plans

Details of available subscription plans, including pricing, features, and billing frequency, are available on our pricing page within the Services. Interleave reserves the right to modify subscription plans, pricing, and features at any time.

9.3 Billing Authorization

By subscribing to Premium Services, you:

(a) Authorize Interleave (or our designated payment processor) to charge the payment method you provide for the subscription fee and any applicable taxes;

(b) Agree that your subscription will automatically renew at the end of each billing period at the then-current rate, unless you cancel prior to the renewal date;

(c) Acknowledge that you are responsible for keeping your payment information current and accurate.

9.4 Payment Processors

Payments are processed through third-party payment processors (e.g., Stripe, Polar). Your use of these payment services is subject to the terms and privacy policies of those payment processors. Interleave is not responsible for errors or issues arising from third-party payment processing.

9.5 Cancellation

You may cancel your subscription at any time through your account settings or by contacting our support team at billing@interleave.love. Upon cancellation:

(a) Your subscription will remain active until the end of your current billing period;

(b) You will retain access to Premium Services until the end of your current billing period;

(c) Your account will revert to the free tier after the current billing period ends; and

(d) No refunds will be provided for any unused portion of the current billing period, except as required by applicable law.

9.6 Refunds

Except as required by applicable law, all subscription fees are non-refundable. If you believe you are entitled to a refund under applicable law, please contact billing@interleave.love.

9.7 Price Changes

Interleave reserves the right to change subscription prices at any time. Any price changes will be communicated to you at least thirty (30) days in advance and will apply to your next billing period following the notice. Your continued use of Premium Services after the price change takes effect constitutes your acceptance of the new price.

9.8 Free Trials and Promotions

Interleave may offer free trials or promotional offers for Premium Services. Unless otherwise stated, free trials will automatically convert to paid subscriptions at the end of the trial period unless you cancel before the trial ends.

10. Rights Granted to You

10.1 License to Use Services

Subject to your compliance with these Terms, Interleave grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to:

(a) Access and use the Services for your personal, non-commercial use;

(b) Download, install, and use the Interleave mobile application on devices that you own or control; and

(c) Access and view content made available through the Services.

10.2 License Restrictions

The license granted in Section 10.1 is subject to the following restrictions:

(a) You may not copy, modify, adapt, translate, or create derivative works of the Services or any part thereof;

(b) You may not license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Services;

(c) You may not access the Services to build a competitive product or service;

(d) You may not use the Services for any purpose other than as expressly permitted by these Terms.

10.3 Revocation

This license is automatically revoked if you fail to comply with these Terms. Upon revocation, you must immediately cease all use of the Services and delete any copies of the Interleave application from your devices.

11. Rights Granted to Interleave

11.1 License to User Content

By uploading, submitting, or otherwise making available any User Content through the Services, you grant Interleave a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to:

(a) Use, reproduce, modify, adapt, publish, translate, and distribute your User Content in connection with operating and providing the Services;

(b) Display your User Content to your linked partner and other Users as directed by your sharing settings;

(c) Create derivative works from your User Content for the purpose of formatting or displaying it within the Services;

(d) Analyze your User Content to provide personalized features, insights, and recommendations;

(e) Use anonymized and aggregated data derived from your User Content to improve and develop the Services; and

(f) Store and back up your User Content as necessary to operate the Services.

11.2 License Scope

The licenses you grant are:

(a) For the limited purpose of operating, developing, providing, promoting, and improving the Services and researching and developing new features and services;

(b) Subject to your privacy settings and the terms of our Privacy Policy;

(c) Terminable with respect to specific User Content when you delete that User Content or close your account, except that: (i) Interleave may retain archived copies for a reasonable period for legal compliance, backup, and disaster recovery purposes; and (ii) content that has been shared with or copied by other Users may remain available.

11.3 Representations

You represent and warrant that you have all rights, power, and authority necessary to grant the licenses described in this Section.

11.4 Feedback

If you provide Interleave with any feedback, suggestions, ideas, or recommendations regarding the Services ("Feedback"), you grant Interleave a perpetual, irrevocable, worldwide, royalty-free license to use, modify, create derivative works from, and otherwise exploit such Feedback for any purpose without any obligation or compensation to you.

12. Third-Party Services and Integrations

12.1 Third-Party Integrations

The Services may integrate with or provide access to third-party services, including but not limited to:

(a) Google Calendar for calendar synchronization and date planning;

(b) Google Photos for photo import and sharing;

(c) Instagram for photo integration;

(d) Payment processors for subscription billing; and

(e) Other third-party services as may be added from time to time.

12.2 Third-Party Terms

Your use of any third-party service is subject to that service's own terms of service, privacy policy, and other applicable agreements. Interleave is not a party to those agreements and has no control over third-party services.

12.3 No Endorsement

The inclusion of any third-party integration or link to a third-party service does not constitute an endorsement or recommendation by Interleave. Interleave makes no representations or warranties regarding the availability, accuracy, reliability, or security of any third-party service.

12.4 Third-Party Liability

Interleave shall not be liable for any loss, damage, or harm arising from your use of any third-party service, including but not limited to: (a) the unavailability of any third-party service; (b) changes to third-party services that affect their integration with the Services; (c) data breaches or security incidents affecting third-party services; or (d) any actions or omissions of third-party service providers.

12.5 Authorization

By connecting a third-party service to your Interleave account, you authorize Interleave to access and use information from that service as described in our Privacy Policy and as necessary to provide the integrated features.

13. Privacy

13.1 Privacy Policy

Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Services, you consent to our collection, use, and disclosure of your personal information as described in the Privacy Policy.

13.2 Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

13.3 Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access, correct, delete, or port your data. Please refer to our Privacy Policy for details on how to exercise these rights.

14. Disclaimers

14.1 "As Is" and "As Available"

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, INTERLEAVE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

(a) IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT;

(b) WARRANTIES THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE;

(c) WARRANTIES THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS;

(d) WARRANTIES REGARDING THE ACCURACY, RELIABILITY, TIMELINESS, OR COMPLETENESS OF ANY CONTENT OR INFORMATION PROVIDED THROUGH THE SERVICES;

(e) WARRANTIES THAT DEFECTS WILL BE CORRECTED; AND

(f) WARRANTIES THAT THE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

14.2 No Guarantee of Outcomes

INTERLEAVE DOES NOT GUARANTEE ANY SPECIFIC OUTCOMES FROM YOUR USE OF THE SERVICES, INCLUDING BUT NOT LIMITED TO:

(a) RELATIONSHIP SUCCESS, IMPROVEMENT, OR SATISFACTION;

(b) COMPATIBILITY WITH ANY PARTICULAR INDIVIDUAL OR MATCH;

(c) THE ACCURACY OR HELPFULNESS OF AI-GENERATED INSIGHTS OR RECOMMENDATIONS; OR

(d) THE BEHAVIOR, CONDUCT, OR IDENTITY OF ANY OTHER USER.

14.3 User Interactions

INTERLEAVE IS NOT RESPONSIBLE FOR THE CONDUCT OF ANY USER, WHETHER ONLINE OR OFFLINE. YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH OTHER USERS. INTERLEAVE DOES NOT CONDUCT CRIMINAL BACKGROUND CHECKS ON ITS USERS OR OTHERWISE VERIFY THE STATEMENTS OF ITS USERS.

14.4 Third-Party Content

THE SERVICES MAY CONTAIN LINKS TO THIRD-PARTY WEBSITES, ADVERTISEMENTS, OR CONTENT. INTERLEAVE DOES NOT ENDORSE AND IS NOT RESPONSIBLE FOR ANY THIRD-PARTY CONTENT.

14.5 Jurisdiction-Specific Disclaimers

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS MAY NOT APPLY, AND YOU MAY HAVE ADDITIONAL RIGHTS.

15. Limitation of Liability

15.1 Exclusion of Damages

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL INTERLEAVE, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY:

(a) INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES;

(b) LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES;

(c) DAMAGES RESULTING FROM YOUR ACCESS TO, USE OF, OR INABILITY TO ACCESS OR USE THE SERVICES;

(d) DAMAGES RESULTING FROM ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES;

(e) DAMAGES RESULTING FROM UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR CONTENT OR TRANSMISSIONS;

(f) EMOTIONAL DISTRESS, MENTAL ANGUISH, OR OTHER NON-ECONOMIC HARM ARISING FROM YOUR USE OF THE SERVICES OR INTERACTIONS WITH OTHER USERS; OR

(g) ANY OTHER MATTER RELATING TO THE SERVICES;

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT INTERLEAVE HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

15.2 Liability Cap

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL LIABILITY OF INTERLEAVE AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS, FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, SHALL NOT EXCEED THE GREATER OF:

(a) ONE HUNDRED U.S. DOLLARS ($100.00 USD); OR

(b) THE TOTAL AMOUNT PAID BY YOU TO INTERLEAVE DURING THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE DATE ON WHICH THE CLAIM AROSE.

15.3 Essential Purpose

THE LIMITATIONS OF LIABILITY SET FORTH IN THIS SECTION SHALL APPLY EVEN IF YOUR REMEDIES UNDER THESE TERMS FAIL OF THEIR ESSENTIAL PURPOSE.

15.4 Jurisdiction-Specific Limitations

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE LIMITATIONS MAY NOT APPLY, AND YOU MAY HAVE ADDITIONAL RIGHTS.

16. Indemnification

16.1 Your Indemnification Obligations

To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Interleave, its affiliates, and their respective officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees and costs) arising out of or relating to:

(a) Your access to or use of the Services;

(b) Your User Content;

(c) Your violation of these Terms;

(d) Your violation of any rights of any third party, including intellectual property rights, privacy rights, or publicity rights;

(e) Your violation of any applicable law or regulation;

(f) Any dispute or issue between you and any other User; or

(g) Any other matter for which you are responsible under these Terms or applicable law.

16.2 Defense and Control

Interleave reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims. You agree not to settle any such matter without the prior written consent of Interleave.

17. Dispute Resolution

17.1 Informal Resolution

Before initiating any formal dispute resolution proceeding, you agree to first contact Interleave and attempt to resolve any dispute informally by sending a written notice describing the nature and basis of the claim and the specific relief sought to: legal@interleave.love. Interleave will attempt to resolve the dispute informally by contacting you via email. If a dispute is not resolved within sixty (60) days of submission, either party may proceed to formal dispute resolution as set forth below.

17.2 Binding Arbitration

FOR USERS OUTSIDE THE EUROPEAN UNION, EUROPEAN ECONOMIC AREA, UNITED KINGDOM, AND SWITZERLAND:

(a) Agreement to Arbitrate: You and Interleave agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services (collectively, "Disputes") shall be resolved exclusively through binding arbitration, rather than in court, except that: (i) you may assert claims in small claims court if your claims qualify; and (ii) either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's intellectual property rights.

(b) Arbitration Rules: The arbitration shall be administered by the American Arbitration Association ("AAA") in accordance with its Consumer Arbitration Rules. The arbitration shall be conducted in English. The arbitrator's decision shall be final and binding.

(c) Arbitration Location: Unless otherwise agreed, the arbitration shall take place in the county where you reside, or remotely via video conference.

(d) Arbitration Fees: Payment of all filing, administration, and arbitrator fees shall be governed by the AAA's rules. If you are unable to pay your share of the fees, Interleave will consider a request to pay your share.

(e) Individual Arbitration Only: You and Interleave agree that Disputes shall be resolved only on an individual basis and not in a class, consolidated, or representative action. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.

17.3 Class Action Waiver

FOR USERS OUTSIDE THE EUROPEAN UNION, EUROPEAN ECONOMIC AREA, UNITED KINGDOM, AND SWITZERLAND:

YOU AND INTERLEAVE AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. YOU EXPRESSLY WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

17.4 Jury Trial Waiver

FOR USERS OUTSIDE THE EUROPEAN UNION, EUROPEAN ECONOMIC AREA, UNITED KINGDOM, AND SWITZERLAND:

YOU AND INTERLEAVE WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND RECEIVE A JUDGE OR JURY TRIAL. You and Interleave are instead electing to have claims and disputes resolved by arbitration.

17.5 Users in the EU, EEA, UK, and Switzerland

For Users residing in the European Union, European Economic Area, United Kingdom, or Switzerland, the mandatory arbitration, class action waiver, and jury trial waiver provisions in Sections 17.2, 17.3, and 17.4 do not apply. You may bring claims before the competent courts of your country of residence, and you have the right to access the online dispute resolution platform of the European Commission at https://ec.europa.eu/consumers/odr.

17.6 Time Limitation

Any Dispute must be brought within one (1) year after the date on which the claim arose, or the Dispute shall be permanently barred. This limitation period shall not apply where prohibited by applicable law.

18. Termination

18.1 Termination by You

You may terminate your account and these Terms at any time by:

(a) Deleting your account through the account settings in the Services; or

(b) Contacting us at support@interleave.love and requesting account deletion.

18.2 Termination by Interleave

Interleave may suspend or terminate your account and your access to the Services at any time, with or without cause, and with or without prior notice. Reasons for termination may include, but are not limited to:

(a) Violation of these Terms or any applicable law or regulation;

(b) Conduct that we determine, in our sole discretion, is harmful to other Users, third parties, or Interleave;

(c) Fraudulent, harassing, or abusive behavior;

(d) Extended periods of inactivity;

(e) Non-payment of fees owed; or

(f) Request by law enforcement or government agencies.

18.3 Effect of Termination

Upon termination of your account:

(a) Your license to use the Services is immediately revoked;

(b) You must immediately cease all use of the Services;

(c) Your access to your account and all associated data will be disabled;

(d) Interleave may delete your User Content in accordance with our data retention policies, subject to our Privacy Policy and applicable law;

(e) You remain liable for any amounts owed prior to termination;

(f) Any provisions of these Terms that by their nature should survive termination shall survive, including but not limited to: Sections 5 (User Content), 11 (Rights Granted to Interleave), 14 (Disclaimers), 15 (Limitation of Liability), 16 (Indemnification), 17 (Dispute Resolution), and 20 (General Provisions).

18.4 No Refund

Except as required by applicable law, termination of your account shall not entitle you to any refund of subscription fees or other amounts paid.

19. Modifications to Terms

19.1 Right to Modify

Interleave reserves the right to modify these Terms at any time. We will notify you of material changes by:

(a) Posting the updated Terms on our website and within the Services;

(b) Updating the "Effective Date" and "Last Updated" dates at the top of these Terms; and

(c) Sending you a notification through the Services or via email (for material changes).

19.2 Acceptance of Modified Terms

Your continued use of the Services after any modification to these Terms constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Services and terminate your account.

19.3 Review

We encourage you to periodically review these Terms to stay informed of any updates.

20. General Provisions

20.1 Entire Agreement

These Terms, together with our Privacy Policy and any Additional Terms, constitute the entire agreement between you and Interleave regarding your use of the Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral.

20.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other provision of these Terms. The invalid, illegal, or unenforceable provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving its intent, or if such modification is not possible, it shall be severed from these Terms.

20.3 Waiver

The failure of Interleave to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by Interleave.

20.4 Assignment

You may not assign, transfer, or delegate your rights or obligations under these Terms without the prior written consent of Interleave. Interleave may freely assign, transfer, or delegate its rights and obligations under these Terms without restriction or notice to you.

20.5 No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights in any person, except as expressly stated herein.

20.6 Relationship of Parties

Nothing in these Terms shall be construed to create a joint venture, partnership, employment, or agency relationship between you and Interleave.

20.7 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. For Users residing in the European Union, European Economic Area, United Kingdom, or Switzerland, this choice of law does not deprive you of the protection afforded by mandatory provisions of the law of your country of residence.

20.8 Force Majeure

Interleave shall not be liable for any failure or delay in performing its obligations under these Terms due to circumstances beyond its reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, pandemics, strikes, or failures of third-party services or infrastructure.

20.9 Headings

The section headings in these Terms are for convenience only and have no legal or contractual effect.

20.10 Language

These Terms are drafted in English. If these Terms are translated into any other language, the English version shall prevail in the event of any conflict or inconsistency.

20.11 Electronic Communications

By using the Services, you consent to receiving electronic communications from Interleave. These electronic communications may include notices about your account, updates to the Services, and other information concerning or related to the Services. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.

21. Contact Information

If you have any questions, concerns, or complaints about these Terms of Use or the Services, please contact us at:

Interleave

Email Contacts:

• General Inquiries: hello@interleave.love
• Legal/Terms Questions: legal@interleave.love
• Privacy Concerns: privacy@interleave.love
• Billing Support: billing@interleave.love
• Security Issues: security@interleave.love
• General Support: support@interleave.love

Support:

You may also contact us through the Help section within the Interleave application.

Acknowledgment

BY USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF USE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEIR TERMS AND CONDITIONS.

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